Data Removal & Account Deletion

At Givore, we respect your right to control your personal data. This page explains how your data is handled when you delete your account, and how you can request additional data removal. We comply with GDPR Article 17 (Right to Erasure).

Delete Your Account from the App

You can delete your account directly from the Givore app. Go to Settings → Delete Account, type "DELETE" to confirm, and enter your password. The process is immediate and you will receive a confirmation email.

What Happens When You Delete Your Account

When you delete your account through the app, your profile is anonymized rather than fully deleted. This means your personal information is removed, but community content you contributed is preserved to maintain the integrity of conversations and shared knowledge.

Personal Data That Is Permanently Removed

Login sessions and authentication tokens
Push notification tokens (FCM)
All notifications
Saved items and bookmarks
Blocked user relationships
Reservations
Search alerts
Your profile photo (permanently deleted)
User interaction data (impression history, views, clicks, saves)

Profile Data That Is Anonymized

Display name → replaced with "Removed user"
Email address → replaced with a random, non-identifiable address
Phone number → removed
Profile description → removed
Password → removed
Social login information (Google, Apple, etc.) → removed
Location data → removed

Community Content That Is Preserved

Posts you created — attributed to "Removed user"
Comments you wrote — attributed to "Removed user"
Ideas you submitted — attributed to "Removed user"
Reactions you made — attributed to "Removed user"
Chat messages — your participation is marked as "left the conversation"

This content is preserved in accordance with GDPR Article 17(3)(a), which permits retention of data necessary for exercising the right of freedom of expression and information, and for maintaining the integrity of community discussions.

Request Full Content Deletion

If you want all your content permanently deleted — including posts, comments, ideas, and reactions — you can request this by contacting our support team. Upon verification of your identity, we will permanently remove your account and all associated content from our systems. This action is irreversible.

Request Partial Data Deletion

You may also request deletion of specific data while keeping your account active. To do so:

Send an email to our support team using the button below
Include the following information:
- Your registered email address
- Specific data types you want deleted
- Date range (if applicable)
- Subject line: "Data Deletion Request"
Verification — We will verify your identity to protect your account security
Processing — Your specified data will be removed from our systems
Confirmation — You will receive an email confirming the deletion

Contact Our Support Team

Email: support@givore.com

Subject: Data Deletion Request

Send Data Deletion Request

Processing Time

In-app account deletion: Processed immediately. You will receive a confirmation email.

Email requests (full or partial deletion): Typically processed within 30 days.

Data retention: Some data may be retained for a limited period as required by law or for legitimate business purposes (e.g., backup systems, legal compliance). After the retention period, all remaining data is permanently deleted.

Important Notes

Account anonymization through the app is immediate and irreversible
Content attributed to "Removed user" cannot be re-linked to your identity
Full content deletion (via email request) permanently removes all your contributions
We may need to verify your identity before processing email requests
Legal obligations may require us to retain certain data

Need Help?

If you have questions about data deletion, anonymization, or need assistance with your request, please contact us at support@givore.com